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Every product sold by LER is genuine and covered by the brand's official Thai warranty.

1. Warranty period

The warranty period depends on the brand and model and starts from the order date. Coverage follows the terms set by each brand.

2. Check the warranty of your purchases

Sign in and go to My account → Warranty to see the warranty end date and claim steps for each item.

3. Make a claim or ask a question

Contact the LER team with your order number, the product model and the problem you found.

4. Proof of purchase

Please keep your receipt or tax invoice for claims. You can request a tax invoice here: Request a tax invoice